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Frequently Asked Questions

  • Spa Services
    Spa Services
    Are there any Etiquette in Spa?

    Our spa environment provides relaxation and tranquility. Please respect all Spa guests' right to privacy and serenity. Mobile phones and cameras are not permitted for use within the spa.

    What if I have special health conditions?

    Kindly advise us of any health conditions, allergies or injuries, which could affect our service when making your Spa reservation. Please consult your doctor prior to your visit at The Ritz-Carlton Spa, Hong Kong. Heat and water facilities are not recommended for prenatal ladies.

    What if I am pregnant?

    The well-being of you and your baby is of utmost importance during your pregnancy. The Maternity Experience is designed to help ease aching muscles and to relax your body and mind.

    Any amenities provided in the Spa?

    Disposable undergarments, bathrobes, slippers and hair amenities are provided in pre-treatment lounges for guests.

    What are other facilities I can use in the Spa?

    Relaxation lounges are provided for guests to relax and unwind before and after their treatments. Spa facilities are available for spa guests, featuring steam, saunas and experience showers.

    Are there any Gift Certificate available?

    Gift certificates are available - an ideal present for someone special. Please contact the Spa Concierge for details.

    Are there any retail shop for me to buy the products I have used in the Spa?

    Yes. We provide an extensive variety of skincare and body products for your spa regime at home.


Monday - Friday :

11:00 AM - 10:00 PM

Saturday - Sunday & Public Holidays:

10:00 AM - 11:00 PM

Appointment Required